At SECMEDS, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use and safeguard your information when you use our medical Second Opinion services.
Information We Collect
- Personal details (Name, Email, Phone Number, Age, Gender, Location)
- Health-related information and medical records shared by you
- Appointment details and communications history
- Optional: Feedback, service preferences, and consultation notes
How We Use Your Information
- To facilitate accurate medical reviews and provide second opinions from qualified healthcare professionals
- To communicate with you regarding appointments, follow-ups, or medical document requests
- For support services and tailored recommendations
- To send occasional health updates or service announcements (only if opted in)
Data Protection
Your medical and personal information is stored securely in compliance with standard data protection protocols. We never share your data with third parties without your explicit consent.
Third-Party Services
We may use secure external tools for video consultations, appointment scheduling, payments, and electronic communications. These tools operate under their own privacy policies and data handling practices.
Cookies
Our website may use cookies to enhance user experience and for analytics purposes. You may control cookie settings via your browser at any time.
Your Rights
You may request access, correction, or deletion of your personal or medical information at any time by writing to us at secmeds@secmeds.health.
Your Data
In compliance with applicable data protection regulations, SECMEDS deletes all patient data three years after the issuance of the final Opinion.
Disclaimer
SECMEDS offers expert medical Second Opinions based on the information and medical records provided by patients.
These services are intended to offer clarity, support, and additional insights – not to replace primary treatment decisions or emergency care.
- Second Opinions are not a substitute for direct diagnosis, treatment, or clinical examination by your treating physician.
- The final decision regarding treatment lies solely with the patient and their primary care team.
- Outcomes may vary depending on individual cases, and no guarantees of recovery or treatment effectiveness are made.
- By using our services, you acknowledge that SECMEDS does not assume liability for medical decisions taken post-consultation.
Age Restriction
Our services are intended for individuals aged 18 and above, or with legal guardian consent if below 18.
Refund Policy
Due to the nature of our services, which involve personalized medical review and the time of licensed professionals, offering refunds once a consultation or report has progressed or delivered is difficult.
